We accept returns or exchanges for unused items within 10 business days upon receipt of your order.
Returned products must have it's original packaging, uncut hangtag, not show any sign of use, wear and tear, marks/scratches, alterations, or any kind of damage. Additionally please send back the product(s) with a printed copy of your order receipt.
How to return/exchange an order:
1) Email firstname.lastname@example.org with your order information and reason for the return/exchange. If your product is defective, please take a picture of the defective product and attach it to your email as reference.
2) We will contact you within 1-2 business days with instructions.
Note: To exchange products, you will need to return your original order and then place a new order online for the products that you would like instead. The exchange process usually takes around 1-2 weeks (depending on shipping times).